> For the complete documentation index, see [llms.txt](https://docs.playhattori.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.playhattori.io/wallet/how-to-claim.md).

# How to claim

On the Claim page you can see your available balance of $HATTORI tokens. This balance shows only the tokens that are unlocked and not claimed yet.&#x20;

{% hint style="warning" %}
Keep in mind that you can claim only **unlocked (Red) $HATTORI**.

If you have **locked (Blue) $HATTORI**, they need to unlock first.

After they unlock they automatically become Red and can be claimed.

You can read more about Red and Blue $HATTORI [here](/pre-tge-vesting-mechanics.md).
{% endhint %}

## **Step by step claim guide**

{% stepper %}
{% step %}

### Press the Claim button

You can see your available balance to claim above.
{% endstep %}

{% step %}

### Enter the amount

Enter the amount you want to claim and tap Claim.
{% endstep %}

{% step %}

### Check the information and tap Confirm.

Check comissions etc.
{% endstep %}

{% step %}

### Confirm the claim in your TON wallet app.

Make sure you have a small amount of TON to pay the network fee.
{% endstep %}
{% endstepper %}

{% tabs %}
{% tab title="Claim" %}

<figure><img src="/files/d09S0XoSvO2R4vm2Ebkl" alt="" width="363"><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Enter Amount" %}

<figure><img src="/files/QRWPRnsIdwx0Ws1PeJ6u" alt="" width="329"><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Check" %}

<figure><img src="/files/KitQJVOrfxuBlV4Oj5Fy" alt="" width="356"><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Confirm" %}

<figure><img src="/files/p36WUWvePuVnrjFyzQKn" alt="" width="353"><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

#### After Claim

You’ll see the received token in your wallet application.

You’ll also see the transaction status in the pop up window and in the [History](https://docs.playhattori.io/wallet#id-3.-history) tab inside the Mini App.

#### If the claim fails

If the claim doesn’t go through, you’ll see an error screen.

First check that you have enough TON on your wallet to pay the network fee.

If everything looks fine, contact our support team in [Discord](https://discord.com/channels/1118657356893528104/1242091672209457293) or [Telegram](https://t.me/hattori_support_bot).


---

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